If you're not satisfied, we'll come back and fix it
This is our guarantee on the craftsmanship we provide. It covers floor sanding, balcony sanding, worktop sanding, algae treatment, and paving cleaning.
The precise terms are stated in the quote you receive from us. You can read them before accepting. If you are in doubt about what applies to your project, please call us.
Here's what we promise
-
Price
Fixed price before we start
You know the full price before we begin, and it's fixed.
-
Putting things right
We'll come back and fix it
If you're not satisfied with the result, we'll correct it at no additional cost.
-
Response
Response within 24 hours
If you write or call about a project we have completed, you will hear from us within one day.
How to notify us
-
Step 1
Call or email us
Use the phone number or email below. You will receive a response within 24 hours.
-
Step 2
Tell us what you see
Write the address, what we did, and when we were there. Feel free to send a couple of pictures of what you are not satisfied with.
-
Step 3
Have your quote to hand
The terms of the guarantee are stated in the quote you received. If you no longer have it, we will retrieve it.
How to reach us
You do not need to use the contact form. Call or email us directly and we will find the details of your project.
